Customer support - FAQ
Articles in this section
- How can I download my invoices, and can I receive them via email?
- How can I amend my billing address or VAT number?
- How can I edit my payment information?
- How can I cancel my subscription?
- My payment has been declined, what does it mean?
- Which means of payment do you accept?
- My VAT number isn't being accepted when I try to subscribe to a plan.
- I'm not receiving a verification message from my bank when making a payment, what can I do?
How can I edit my payment information?
Here's how to edit your payment information:
- Click the Settings cog in the bottom left of the page
- Click My Account --> Settings
- Go to the "Subscription" tab on the top
- Click on "Edit payment information"
Looking for more information?
How can I amend my billing address?