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Customer support - FAQ

How can I cancel my subscription?

How can I cancel my Iconosquare subscription?

If you cancel your subscription today, it will remain active until its expiration date but won't be auto-renewed.

Here's how to cancel your subscription:

  • Sign into (must be on the desktop version)
  • Click on 'My Account' on the bottom left of the page
  • Go to 'Settings--> Subscription'
  • Click on 'Cancel subscription'

You can only do this on the desktop site - not through the app!

NB. Please note that if you have a STARTER, PLUS, ELITE or MASTER plan and you cancel your subscription, you will not be able to re-subscribe to the same plan again after your subscription runs out. You will need to choose from one of our new plans. 


Looking for more information?
How can I delete my Iconosquare account?

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