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Customer support - FAQ

How can I change my login email?

Here's how to change your login email:

  • Click on the 'My Account' cog in the bottom left-hand corner of the page
  • Click on 'Settings' and it will take you to the Account section
  • Change your email in the Email field and click Save
You'll then receive an email with a confirmation link to your new email. Click on the link and you'll be redirected back to the platform.
NB: Changing your login email will not change the email address your reports are delivered to. Here's how to do that!
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