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Customer support - FAQ

How can I add a competitor in the Competitors section?

In order for you to add a competitor in the Competitors section, they must be a Business Profile!

Please note, if you have the role of Team member on your Iconosquare account, you will need to ask either the Admin or Manager to do this for you.

Click on Listening on your left side menu

  • Click on Competitors and then go to the Overview
  • Click on the blue '+' at the top of the page
  • Enter their exact Instagram username and select them from the dropdown




Please note it takes approximately up to 24 hours to provide the first set of results.

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