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Customer support - FAQ

How can I access the Advanced Media Search?

The Media Search feature is available under the Listening section, for our PRO, ELITE, MASTER, ADVANCED, ENTERPRISE & AGENCY users.

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If you're a PLUS or STARTER user and wish to access the Search, upgrade to a higher plan on the pricing page.

NB. Please note that if you have a STARTER or PLUS plan and you upgrade your plan to one of our new plans, you will not be able to return to your old plan again if you change your mind as they are no longer available for purchase.

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