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Customer support - FAQ

How can I change how frequently I have to enter my password to validate my auto-posts?

On our Android and iOs apps, you can now change how frequently you receive the notification to enter your password after scheduling an automatic post. 

Previously, you were only prompted to do this if we hadn't received your password within the last 10 days. Now, we are changing things to allow you to select to enter your password every 5 posts, every 10 posts, every 15 posts, every 20 posts, every 50 posts, or to never have to enter your password when scheduling through the app.

Here is how to select your preference:

Android

1. Tap on the menu at the left hand side of the app

2. Scroll to 'Settings' on the bottom'

3. Under 'App options' --> 'Automatic Publishing Security', tap the dropdown at the right

4. Select the frequency with which you would like to enter your password to validate your auto-posting 

iOS

1. Tap on the menu at the left hand side of the app

2. Scroll to 'Settings' on the bottom

3. Under 'Infos' --> 'Automatic Publishing Security', tap the dropdown at the right

4. Select the frequency with which you would like to enter your password to validate your auto-posting

Here's a gif of the process:

ezgif-1-98440ff2fec6.gif

 

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