Articles in this section
- Can I see analytics for my Instagram promoted posts on Iconosquare?
- How can I access analytics for my Tags and Mentions?
- What's included in the Industry Benchmark feature for Instagram?
- How can I create a Custom Dashboard?
- Can I export my Custom Dashboard?
- The Hashtag Performance chart is gone - what now?
- How can I export my most engaging, most liked, most saved media?
- Why is my video or Story with music not showing up in Iconosquare?
- Where can I find my most liked, most commented & most engaging media?
- How often are my analytics refreshed?
- Learn more: Historical and Estimated data
- How are daily likes and comments calculated?
- Why does the number of likes on the Media Viewer sometimes appear in blue?
- Why can't I like or comment on posts anymore?
- Can I download post-by-post analytics?
- How is Engagement Rate calculated?
- The engagement rate is very high for some of my media. Why?
- What is the difference between Engagement Rate and Engagement on Reach?
- What does the "Previous Period" mean?
- Does Iconosquare support paid post analytics?
- Some analytics are still not available, even several hours after my registration. Why?
- Some numbers are rounded (for example: 50k instead of 50,365). How I can get the precise number?
- Why do my deleted posts keep appearing in my profile?
- What is the Best Time To Post feature?
- How can I zoom in on a chart?
- Why can I no longer see my Gained and Lost Followers?
- Can I see use Iconosquare for my Instagram Creator Account?
- Why has my number of followers dropped/likes decreased on old posts?
- My Iconosquare account has been logged out from Instagram. What does it mean?
- What's changed in the My tags/mentions feed?
- How to check if I'm an Admin of the Facebook Business Manager account which manages my Instagram promoted posts?
- Can I see video views for a Carousel post which includes a video?
- What are the "Previous period" and "Same period last year" options in the date picker?
What's changed in the My tags/mentions feed?
As of February 20th 2019, we are now also including @mentions in comments in the My tags/mentions feed!
Therefore, this feed now shows you:
- When you have been tagged in a photo or Carousel media
- When you have been mentioned in the caption of a photo or Carousel media
- When you have been mentioned in the comment of a photo or Carousel media
We are also once again showing the name of the account which tagged or mentioned you!
This applies to media posted from February 20th 2019 onwards, media posted prior to this date will not display the username of the account which tagged/mentioned you.