Start 14 day Free Trial EN

Customer support - FAQ

I'm not receiving a verification message from my bank when making a payment, what can I do?

If you're changing your credit card details on your Iconosquare account, or purchasing a new subscription, depending on which bank you use, you may be taken to a payment verification screen (such as Verified by Visa) where you'll be asked to enter a verification code.

If you are not receiving this code, you will need to contact your bank directly, as this comes directly from your bank, and not from Iconosquare.


Was this article helpful?
Yes No 0 out of 4 found this helpful