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Customer support - FAQ

I'm not receiving a verification message from my bank when making a payment, what can I do?

If you're changing your credit card details on your Iconosquare account, or purchasing a new subscription, depending on which bank you use, you may be taken to a payment verification screen (such as Verified by Visa) where you'll be asked to enter a verification code.

If you are not receiving this code, you will need to contact your bank directly, as this comes directly from your bank, and not from Iconosquare.

 

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