Customer support - FAQ
Facebook Features
Discover everything you need to know about our Facebook Analytics!
General Information
- How can I add a Facebook page to my Iconosquare account?
- I've changed my Facebook password, what should I do?
- Facebook Analytics - Thematic Glossary
- How can I re-authorize Iconosquare to access my Facebook page?
- Can I add my global and regional Facebook Pages to my Iconosquare account?
- What are the Facebook permissions that Iconosquare is requesting?
Conversations
- How can I export my Facebook comments?
- How can I manage my comments within the Facebook Media Viewer?
- What's changing in the Facebook Conversations feature?
Facebook Analytics
- How can I create a Custom Dashboard?
- How are the Engagement/Reach Rates calculated?
- What is included in the Facebook Page Performance section?
- How many Competitors can I track on my Facebook Page?
- Why is our Reach data sometimes different from Facebook's?
- What type of media is included in the Content section?